Frequently Asked Questions

What is BookCase.Club?

BookCase.Club is a monthly subscription service for avid readers.   BookCase.Cub was created to share the joy of reading with the world. We believe in the importance of literature, and the magic of the written word. Stories help to expand our minds, expose us to new experiences, and show us that we're not alone. But we also know that reading can often feel like a solitary activity, and we wanted a way to bring book nerds together. By sharing the fun of unboxing your BookCases, as well as reading each month's chosen novels along with other members, we hope you find a safe and happy place among our community. Each case will contain a selection of handpicked books based on your preferences that you're sure to love. 

When are the BookCases Shipped?

Your BookCase will be shipped on the first(1st) of each month from our warehouse in Knoxville, TN., regardless of what day you subscribe. All BookCases are shipped through FedEx and once your BookCase has been processed, you will receive an email with your tracking number. Keep this number handy until your BookCase arrives. 

When Will I be Charged?

Your subscription will re-bill on the 10th of each month. 3, 6, and 12 month prepay accounts will rebill on the 10th of the month after the end of their term.

Can I Change my Theme?

You are able to change the theme of your subscription each billing cycle by logging into the account management section on our website. If you are in the middle of a multi-month subscription and want to change your genre please send an email to contact@bookcase.club. To ensure successful change in genre, make sure you finalize all changes prior to the 10th of the month.

What is Your Refund Policy?

All sales are final. Please make sure to cancel your subscription prior to your renewal date to avoid being charged. Refunds are not available if you receive a book you are not interested in.

More About BookCase.Club

BookCase.Club is a one stop monthly subscription service for book lovers. Each case will contain two handpicked books based on your preferences, plus our collectable monthly bookmarks. Our team consists of certified bookworms and we have a long history in the world of literature so you can be assured that the books we select for you each month will be a delight to read.